Customer Stories

Real Experiences and Real Satisfaction Straight from Our Valued Customers

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Nice stuff but overpriced
I have so much furniture from there. Best quality ever made. 2 beds, 3 fireplaces and a dining room table!
My wife and I bought a bed frame and dresser from Kings back in August and I’ll just say the entire experience was a pleasure. No pressure, no over bearing salesperson walking you down. When we did have question, Robert was great! We customize the size a little, Robert made a couple great suggestions. Our furniture arrived right on time from their prediction and I must say, we couldn’t be happier. The quality is incredibly good, the color is spectacular and now we are going back for more! I guess that is the true point of my comments, They have certainly earned my repeat business and potential referrals. Finally a shout out to our delivery team, a father and son combo! They were right on time, courteous, engaging, clean, in fact we had a great conversation the entire time they were at our house . I feel better for having meet them. Just a great overall experience.
Shane
The sales staff at Kings Amish Furniture are so knowledgeable and helpful that they make it easy to pick the perfect pieces for your home. The Amish craftsmen do amazing work and the finished projects are BEAUTIFUL. We previously ordered a dining table, chairs, and corner hutch from Kings - they are just as lovely today as they were several years ago. Today, we received a gorgeous bedroom set - it is even better than we’d hoped - the wood has a lovely graining and the styling is timelessly classic. Kyle and Matt delivered the furniture, set it up and made sure everything was perfect when they were done. It was! We love our new furniture and are very pleased with the service we received from Kings Amish Furniture.
Delivery was on time and efficient. All of the pieces were assembled and placed where we wanted them to go.
Our experience with Kings Amish Furniture has been truly awesome. We worked with Yvonne in the showroom She was knowledgeable and helpful in customizing the perfect kitchen set. Delivery went well and the gentlemen were very friendly and careful. We’re hooked on Kings and will be returning for all our furniture needs. The quality is remarkable!!
We couldn’t be happier with our purchases from King’s Amish Furniture in Intercourse Pennsylvania. From the sales experience to delivery, high quality product and the customer service throughout, this business is top-notch.
High quality furniture. Great craftsmanship and most of all- friendly staff. Delivery guys were courteous and professional!
We are so happy with our beautiful kitchen table and chairs from Kings. The folks in the showroom were so helpful and offered excellent suggestions and the delivery guys were awesome! The table and chairs are just gorgeous! It turned out even better than we imagined. We could not be more pleased and highly recommend Kings!
We purchased our dining room table and chairs from Kings Amish furniture. I wanted it to match the color of our hutch, corner and dry sink. Our salesperson, Terry Vergara did such an excellent job matching the color and keeping us up to date on everything. We were so impressed with her professionalism and knowledge that now we are buying a couch for our living room. Thank you Terry! 😀👍🏻 Also want to give a BIG thank you to Ben and Kyle who delivered our Kitchen table and chairs. They were very professional and polite. Even carried our old table down our driveway for bulk trash pick-up. 👍🏻😃
Delivery was smooth. Ben and Kyle were professional and engaging. Highly recommend.
Wow! Top-notch service and quality from beginning to end! From guiding us through our search process with patience, attention to detail, compassion and humor, to following through with an excellent and FAST delivery of our dining room chairs, we want to thank Terry, Yvonne, Courtney, Ben and Kyle (and one other person who's name I don't know) for their service and kindness. The chairs are stunning, and we can't wait for our custom bedroom pieces to arrive once they are ready! 10/10 recommend!
Customer service went above and BEYOND when we purchased a dining room table with leaves and six chairs. We could not be more pleased.
Ben & Kyle were awesome putting our new bedroom set together! We love our new furniture too!
We are very pleased with the loveseat (both the quality and its appearance) and the delivery service. Ben and Kyle were pleasant and efficient. We anticipate enjoying the loveseat for many years to come.
Wonderful furniture store, lots of high quality american made ideas.
Susan Kirchhoff was a wonderful help.!!
Several years ago I purchased a side table from Kings Amish. Recently, I wanted to replace a computer cabinet with a desk, which I wanted to match the side table. I called Kings Amish and asked if they could make a custom made desk. My phone call was answered by Terry, I was extremely lucky. Terry helped design my desk, she answered all my many questions, and followed up promptly whenever I emailed her. The results were a gorgeous desk to match my side table. I just wanted to thank Terry, Mike, all the helpful people at Kings, and the amazing carpenter that made my desk. I can't say enough about Kings Amish Furniture, I was an amazing experience. Thank You, Diane E.
Great quality furniture followed up by super customer service and delivery.
High quality products, even better customer service.
Ben & Kyle were absolutely FANTASTIC bringing in our new bedroom set and we couldn't be more pleased! They went above and beyond our expectations and we are so happy with our furniture and the entire experience.
After looking high and low for a bedroom set that not only is great furniture but also is eye catching, I finally found it at Kings!
Ben and Terry were GREAT to work with and very helpful in getting exactly what I want.
I wanted to increase the size of a nightstand and within a phone call, Done!
Change of stain? Done!
I can't wait for delivery of this beautiful set and would recommend stopping in when shopping for quality furniture that isn't overpriced.
I'll be back.

2 months later .....
my furniture arrived!
Just as beautiful as I dreamed. Delivered with no dings or scratches. Everything went so smooth.
Thanks to Ben and the gang for all their help.
MAKE KINGS YOUR FIRST OR LAST STOP when buying furniture...❤️
Working with Kings Amish Furniture has been the best experience we’ve had in decades. From sales to delivery everything has been excellent. When we discovered a small imperfection in one of our nightstands and an indentation in the other after delivery, they were quick to respond. They replaced and delivered new nightstands, no questions asked. Service is impeccable and their employees are courteous respectful. Will definitely refer them to friends and family looking for quality furniture.
This is our second experience with Kings Amish Furniture. What a delight, easy to work with, selections abundance, workmanship is superb, sales and delivery spot on.
I'm totally not watching old Rainbolt videos while he's on holiday, and instead in deep appreciation of the fantastic furniture offered by Kings Amish Furniture. 10/10 would highly recommend this store.

Side Note: I'd love to see the sign for the Intercourse Library restored.
Kings built us two beautiful bookcases. The quality and workmanship is outstanding. Communication was excellent. Delivered ahead of schedule. Delivery performed by two competent and kind gentlemen. We are thrilled.
Roger was very helpful and knowledgeable. There wasn’t any high pressure sales, which I appreciated. I picked out a set and it was delivered in 2 days! Ben and Kyle showed up right on time and were very professional. The furniture is very sturdy and looks great in the room. Highly recommend King’s Amish Furniture.
Wonderful service! This team aims for satisfaction! I took a picture of my chair
Kings Amish Furniture, is top notch. Their furniture is stunning and high quality. Terry helped us to select our final bedroom set. She was very helpful, friendly, and professional. Ben and Kyle delivered our bedroom set , on time, and they were both professional and friendly, delivering and setting up our funiture, with great care. They made it look easy! I give Kings Amish Furniture 5 stars because they earned it. Check them out before you make your next purchase. You won't be disappointed!
Really nice well made furniture. You can customize your wood and stains.
Went to Kings furniture for our first stop and then went all around to compare different furniture Kings is without a doubt the best. Went back and bought the dining table we first looked at as it was the best made furniture. We actually bought the table from the showroom and they delivered it the following week. What a great experience working with them.
Such high quality work, very customizable. I love our dining room set. Delivery was quick and clean (during a rain/mud storm!). Definitely will be buying more furniture from Kings
Amazing...
I am in awe of this fantastic and high quality store. If you are ever near Intercourse, Pennsylvania, you know where to get some furniture. Shout out to my Amish Intercoursians
Wow… absolute cinema of a place. To anyone needing furniture in Intercourse, PA, make sure to buy it from here. Shout out to the Amish Intercoursians.
Wow this is beautiful and amazing i got a beautiful rainbolt designed table to eat my food off of, thank you I highly recommend 😇🙏🙏❤️
Love my table and chairs. Curt was wonderful to me at the store helping me pick out the table and chairs I want. I did not order in the store. Decided months later to order it. He still had all my information and ordered my table and chairs. Delivery was great!
We have purchased multiple pieces from Kings Amish Furniture over the years. Each experience, from our initial conversation through delivery has been simple and enjoyable. Their newest location on Willowdale Dr. is very spacious and Yvonne was amazing to work with.
If you are visiting the Lancaster area in search of heirloom quality furniture, I would highly recommend Kings being your first stop.
I had the most pleasant, fun experience working with Curt and Janis at the Rockville store. They were absolutely delightful and clearly there to help and not by any means, push me into a sale. They assisted me in picking the wood color and leather seat for a dining room side chair.
I took delivery yesterday and I am very pleased!
Ben and Kyle notified me with their ETA, and were prompt and prepared. Furniture looks great and we are ordering more.
Yvonne was very nice and knowledgeable. The quality is exceptional and very well built. I love that the table leaves are self storing. Thank you so much.
I purchased a couch, which I loved after sitting on it for quite some time in store. Unfortunately, after receiving it, the feel just was not the same. It's truly hard to know how a custom piece is going to feel when not purchasing the tested model. That was my decision. In no way is Kings responsible for that.
While I was super bummed about not loving my couch, the customer service I received while purchasing and in handling the return, was beyond excellent!
The delivery team was great as well, taking their shoes off when asked and assembling my couch in a seamless and timely manner.
Kings Amish Furniture stands behind their products and their customer service goes above and beyond. I would not hesitate to work with/purchase from them again!
Very happy with the desk. Excellent quality and looks great. Delivery went smoothly. Would highly recommend Kings Amish Furniture.
Very knowledgeable and helpful making the best selections for our home. The pieces are beautiful.
What a great experience. It was pleasure to buy from a Kings furniture. They listen to me about what I was looking for and produced the prefect match to my specifications. Also the delivery people were just as kind and friendly. They were careful bringing in my new furniture into my home and took wrapping off and placed in the place I wanted. Five star operation from beginning to the end.
Great service and great people. Curt (a salesman at Kings Amish Furniture) nearly spent half of a day working with us to pick out furniture for our home. Definitely recommend.
I purchased a dining room set from Kings Amish furniture to include table, 8 chairs, hutch, buffet, and 4 swivel bar stools. It's beautiful. I love it. Very well made, high quality furniture. Very easy to work with Kurt at the store. He let us take stain samples home to help us choose what we wanted. The company completed the order faster than we were expecting.Thats nice. The delivery people were easy to work with and delivered when they said on time. The 2 young men who delivered were very courteous and careful. They set everything up just where I wanted, showed me how to store my table leaves and work the light in my hutch. They made sure everything was just right before they left. Two fine young men with a good work ethic. Also, I must say that whoever was driving that full size 4 door pickup with that 15-20 foot trailer ( I didn't measure it) knows how to drive! We live down a narrow private gravel road with a tight turn into our driveway and he made the turn without dropping off our pipe or tearing up our yard or driveway. Our house is new and we have had a lot of deliveries that didn't go that well.
I highly recommend buying from this business.
My husband and I went to Kings Amish Furniture in Intercourse, PA.
Mr. Curt Yoder took his time and helped us pick out a new dining room table and four chairs. He spent time and explained the choices in woods and stains and seat leather. We made our selections and we're quite satisfied with the process.
The delivery company that Kings uses delivered our new furniture today and we were extremely pleased with the final product. The men who delivered the table and chairs were professional and we couldn't have been happier.
As a result, we will not hesitate to use Kings in the future.
Thank you for all of your help, Curt!
5 Stars!

We ordered balcony gliders for our deck with a table, two balcony Adirondacks and a side table. We got the gliders and table very quickly but because it was so cold out yet, we put them together in the living room of our lake house. The cats have taken them over! The gliders are beautifully made as well as sturdy. So happy with our decision. Thank you Jennifer and Terry.

Rebecca Champlin

5 Stars!

 Great find when visiting kitchen kettle. Have never been so excited to see such beautiful and well made furniture. Still have my eye on bedroom and dining room furniture in future. And live what I currently have. My mattress is a big hit with visitors. Best night sleep in years they say. Service is professional, very detailed and friendly staff. Soon I’ll complete another room I hope. Thanks for being exceptional. Terry and Curt are to be commended for service above and beyond See you soon!!

Drema Shireman

5 stars!!

We purchased two full bedroom sets and are extremely happy with our purchase.
You all were wicked awesome. Everyone was great, very kind and helpful. The whole process went smoothly. Austin and Eric the young men did an outstanding job delivering the furniture no problems, and drove all the way to New Hampshire for our delivery. We are all so very happy with the service. I would highly recommend this company to anyone that I know and even don’t know. It was much worth the trip to take for a long weekend to personally be able to see the beautiful furniture and to have the time and be able to experience the beauty of your community and the wonderful people who live there, everyone is so nice.
We will be back soon for another weekend trip looking for a coffee table and side tables. Will be looking forward to dropping in to see you.
5 stars all the way

Debbie Cobbett

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5 Stars

The mattress that I purchased from another retailer failed after only 3 years and that retailer failed to stand behind the warranty. As a result, I invested many hours shopping for a mattress in all the major chain stores; lying on at least 50 of them prior to visiting Kings. I have a degenerative disc condition in my back which made sleep difficult. So I purchased a Monarch Rest Premier Elite mattress, manufactured in Ohio by Amish craftspeople. I learned from past experience that a mattress that you can flip over wears evenly and lasts longer than those that are one-sided. The Monarch mattress cost $1,000 less than an equivalent one-sided mattress manufactured by Sealy, and comes with a 29 year warranty. The manufacturer builds to order but had my mattress ready for pick-up in 2 weeks. The owner of Kings drove to Ohio, picked it up the day it was finished. Mike the owner's son and Bob delivered the mattress and even helped me slip on the mattress protector. Bob stated, "any problems, contact us." Last night I had the first sound sleep that I had in 3 years. Kings sold me a better mattress, expedited the delivery, and saved me money vs. the major mattress chain stores. They are priced below many of the other Amish furniture stores. Moreover, they are good people. Unconditionally recommended!

George Schimpf

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5 Stars

We walked into the store to browse and sat down in the Comfort Suite Wall Hugger recliner. It was amazingly comfortable and the electric control opens very smoothly. We had to buy it on the spot. The floor model was on sale only because the color was discontinued. The store offered free delivery within 100 miles. We were right over but the said no problem to free delivery. The chair came today and we are so happy with our purchase. Kyle and his partner were so good to me. They brought the chair in and set it up within minutes. Thank you Kings!!

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Tammy York

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5 Stars

We purchased the Williamsport Bedroom Set and a Williamsport 3 Door Hutch for our dining room. We are very happy with the new furniture and the experience we had at Kings Amish Furniture! Our sales associate, Terry, was phenomenal guiding us through our options and making recommendations based on the information we were sharing. The furniture was completed weeks ahead of schedule and the quality and workmanship have exceeded our expectations. The delivery process was seamless, and the crew was very respectful of our house and ensured all the pieces were well cared for during the unloading process. Overall, we would highly recommend Kings Amish Furniture!!

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John Bamberger

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5 Stars

We walked into the showroom and Robert was able to show us a beautiful bedroom suite that was perfect for our needs. We immediately knew we had to have it. We were sent to see it at the Lancaster store and we were very impressed with the look and quality of the pieces. It was delivered to our home and the delivery gentlemen put it together and arranged it just the way we wanted it. Excellent selection, excellent services and great value.

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Paul

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5 Stars

I am tickled pink with how well the oak chairs match the custom hutch. Great craftmanship.

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L. Murray

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5 Stars

My dream of new custom Amish made chairs came true with help from Terry in Sales at Intercourse site. Now see how well these oak padded chairs blend in with the new hutch.

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Lee Murray

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5 Stars

I am over the moon with true happiness. My ideas came to fruition because of Terry in Sales at Intercourse site And------ mostly because of Vernon's understanding in managing the customization of the natural oak hutch. I marvel at the quality evident in the product and will smile for the rest of my life. Early delivery was an added bonus with caring, friendly delivery!

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Lee Murray

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5 Stars

I am over the moon with true happiness. My ideas came to fruition because of Terry in Sales at Intercourse site And------ mostly because of Vernon's understanding in managing the customization of the natural oak hutch. I marvel at the quality evident in the product and will smile for the rest of my life. Early delivery was an added bonus with caring, friendly delivery!

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Lee Murray

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5 Stars

We can't say enough about the great experience we had with King's Furniture. It started with Terry in the showroom who patiently worked with us in choosing a bedroom set. She is not only knowledgeable, but made the experience fun. The delivery was excellent with Ben and Kyle who gave us the white glove treatment upon delivery. The furniture is just beautiful. We chose the Versailles set and love the look. The workmanship is obvious the minute you look at this beautiful furniture.

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Sandy Hershey Lowe & Ron Lowe

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5 Stars

We were wonderfully served by Ben. We did a surprise kitchen make over for my cousin over Labor Day weekend in 2023. The Holtwood cabinet maker graciously provided the 3 Pieces requested (a custom designed sideboard, bench and pantry) within a one month time frame. He also delivered them during the holiday weekend. We were extremely pleased with the workmanship and the delivery service! Many thanks!!! (I wanted to attach 3 pictures but the upload would only allow one)

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Donna Dolbashian

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5 Stars

I am in love with my beautiful bedroom furniture! The experience was top notch from start to finish. Terry was a delight to work with. She answered my numerous questions and had patience with all my indecisiveness! My bed was custom made from a picture and it is exactly what I wanted. The quality of the furniture is excellent and timeless. Delivery of the furniture was wonderful. The crew was respectful, on time and knowledgeable. I highly recommend King’s.. thank you!

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Jenn G

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5 Stars

Cannot say enough about the customer service - the staff reached out to us with updates and confirmations; the delivery was as promised and on time; price and quality over the top - it truly was a pleasure doing business with this company. Highly recommend

William Lex

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5 Stars

Today, I received my custom designed desk and two bookcases. And thanks to Terry's patience, guidance and hard work, I am extremely pleased with my new furniture. This entire purchasing experience was easy and painless; to include the furniture delivery and set up in my office. I would highly recommend Kings Amish Furniture.

Joe Klimavicz

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5 Stars

Our new live edge coffee table arrived today. It is absolutely beautiful and is a statement piece in our living room! This is the second piece of furniture we purchased from Kings Amish Furniture, and we will definitely purchase our kitchen table from them in the future. Additionally, the customer service is excellent. Terry is the best! The delivery guys were also respectful, taking their shoes off because of the snow and salt outside. Thanks for always providing top notch furniture and care!

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Lauren

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