Customer Stories

Real Experiences and Real Satisfaction Straight from Our Valued Customers

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Excellent

4.9

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I purchased a couch, which I loved after sitting on it for quite some time in store. Unfortunately, after receiving it, the feel just was not the same. It's truly hard to know how a custom piece is going to feel when not purchasing the tested model. That was my decision. In no way is Kings responsible for that.While I was super bummed about not loving my couch, the customer service I received while purchasing and in handling the return, was beyond excellent!The delivery team was great as well, taking their shoes off when asked and assembling my couch in a seamless and timely manner.Kings Amish Furniture stands behind their products and their customer service goes above and beyond. I would not hesitate to work with/purchase from them again!

dennis t

Very happy with the desk. Excellent quality and looks great. Delivery went smoothly. Would highly recommend Kings Amish Furniture.

Carol Bear

Very knowledgeable and helpful making the best selections for our home. The pieces are beautiful.

Thomas Guido

What a great experience. It was pleasure to buy from a Kings furniture. They listen to me about what I was looking for and produced the prefect match to my specifications. Also the delivery people were just as kind and friendly. They were careful bringing in my new furniture into my home and took wrapping off and placed in the place I wanted. Five star operation from beginning to the end.

Richard Salmon

Great service and great people. Curt (a salesman at Kings Amish Furniture) nearly spent half of a day working with us to pick out furniture for our home. Definitely recommend.

Carla Mann

I purchased a dining room set from Kings Amish furniture to include table, 8 chairs, hutch, buffet, and 4 swivel bar stools. It's beautiful. I love it. Very well made, high quality furniture. Very easy to work with Kurt at the store. He let us take stain samples home to help us choose what we wanted. The company completed the order faster than we were expecting.Thats nice. The delivery people were easy to work with and delivered when they said on time. The 2 young men who delivered were very courteous and careful. They set everything up just where I wanted, showed me how to store my table leaves and work the light in my hutch. They made sure everything was just right before they left. Two fine young men with a good work ethic. Also, I must say that whoever was driving that full size 4 door pickup with that 15-20 foot trailer ( I didn't measure it) knows how to drive! We live down a narrow private gravel road with a tight turn into our driveway and he made the turn without dropping off our pipe or tearing up our yard or driveway. Our house is new and we have had a lot of deliveries that didn't go that well.I highly recommend buying from this business.

cynthia sidrane

My husband and I went to Kings Amish Furniture in Intercourse, PA.Mr. Curt Yoder took his time and helped us pick out a new dining room table and four chairs. He spent time and explained the choices in woods and stains and seat leather. We made our selections and we're quite satisfied with the process.The delivery company that Kings uses delivered our new furniture today and we were extremely pleased with the final product. The men who delivered the table and chairs were professional and we couldn't have been happier.As a result, we will not hesitate to use Kings in the future.Thank you for all of your help, Curt!

Alane Butler

Kings Amish Furniture offered us a wide selection of styles and finishes. We purchased a Bunker Hill style table with 4 leaves stored inside and could customize the table top style and edge. The table, when extended, can seat 10. They had a huge selection of chair styles to choose from and they can be customized with upholstery . We sat in all of them to find the best fit! The staff was knowledgeable and customer service was excellent. The set was delivered and set up with care and each piece was packaged securely with blankets and wrapping so that the furniture was in perfect condition. We are so pleased with this gorgeous table and comfortable chairs. The quality and craftsmanship are outstanding.

Pamela Markert

My experience with Kings Amish Furniture has been nothing short of amazing from the first phone call. The owner made special arrangements to meet me at the warehouse to show me a bedroom set I was interested in that wasn’t even on the floor yet. Then I met Terry at the store and wow! She is very knowledgeable about all their product offerings and the many options available. She stayed past store hours to assist me with my selections, communicated throughout the process, and followed up post delivery, which was smooth and professional. If you are looking for high quality furniture that will last for decades with exceptional service, get to Kings Amish Furniture and take the stress out of furniture shopping 😊

David Titus

Everyone at Kings great and things went very well from ordering and delivering

Trish McCloy

Beautiful chairs, exactly as promised and delivery was on time and professional.

Marilyn Holsing

My husband and I purchased 4 kitchen chairs from this company. We visited several other stores on the same day we ventured into Kings Amish Furniture. The sales personnel, particularly Curt, were very interested in our purchasing the chairs we wanted, patiently explaining their construction and answering questions. There was no pressure. We chose a style and color and paid for the chairs. However, later we changed our minds about the style and phoned Curt the next day and let him know. The change was made and a slight deviation from the style shown was also made. We can't praise this business enough, the chairs were delivered and they are perfect. The color goes very well with the kitchen woodwork and look like they have always been there. A bonus is that they are very comfortable. Delivery was smooth.

Wendy Thompson

After years of searching for the perfect kitchen table, Curt helped me create a masterpiece that embodies my personal style and brings me joy every day! Upon receiving my recently purchased table, I noticed a defect that required a new one to be made. Curt and team were very accommodating, working with me to ensure that the new table met all of my expectations. I was able to keep the original table until the new one was ready, which made for a seamless experience. If you prioritize professionalism and a friendly approach, this is the place to visit!

Alex Ivashenko

great experience, great product, love it!

Heather Wheeler

We worked with Curt and he was fantastic. We purchased the Herrington bedroom collection and it is beautiful. Curt was so kind and patient as we had different samples shipped in order to find our perfect wood and stain choice. We will definitely be working with this company again when we look for other furniture pieces. Delivery was great too, very good communications via text and email.

Eileen Garcia

Great Customer Service and Communication. Product is stellar.

Jason Leisey

I was in need of custom kiosks for my new retail space to accommodate large touchscreen monitors and storage boxes. Upon submitting my design, the team at this establishment went above and beyond to assist me in selecting the perfect wood type and stain. The final product not only met but exceeded my expectations, delivering both functionality and aesthetic appeal. I highly recommend their services for anyone seeking top-notch craftsmanship and exceptional customer care.

Amy Paterno

We had 4 beautiful custom kiosks built for our store and the quality and craftsmanship is exceptional! The furniture is beautiful, solid and exactly as ordered. The lead time and delivery was exactly as promised. Great communication, service and beautiful product! Thank you!

Mark Murphy

Sales, management, in home delivery and setup, all aspects of our furniture purchase was as near to perfection as is possible. We did the total deal online without visiting their brick and mortar location and have no regrets.Kudos to the whole team.

Jason Comeau

The staff at King's was extremely pleasant and very helpful. Our sales associate, Curt helped us through the selection process and couldn't have made things easier for us. The furniture was finished ahead of schedule, and delivery was quick and easy. Would definitely recommend!

Chloe Atchue-Mamlet

We ordered a custom dining table from Kings Amish Furniture. The table is stunning, and it was a great experience. We are so impressed by the quality and craftsmanship of the table, and it looks amazing in our dining room. We were able to pick out the size, wood species, stain, and edge profile, so it's exactly what we wanted. Highly recommend!

Mike Munch

Excellent, handmade custom pieces. Couldn't ask for a better experience with Curt. Highly recommend!

Carlos Moreira

Very helpful service. Lots of samples. Free delivery.

Steve Behrens

The bookshelves we bought from Kings are beautiful. Jovelene was great with answering all our questions and placing our order. The delivery service was on time and took great care with handling. Very pleased overall. Thanks for a job well done!

Maggie N

I looked at probably 4-5 stores before ultimately purchasing from Kings. They have quality products at reasonable prices that are locally made. The team at King's is also friendly and knowledgeable.

Sheila McCurry

We had the best experience with King’s Amish furniture! I found the kitchen table and buffet I wanted. I loved it in the store and loved it even more when it was delivered! The craftsmanship is absolutely beautiful and well worth every penny! Curt was so wonderful! He even lent us samples of the wood so we could take it with us to stores to match up our counter top, floors, etc. Even Mike King and his partner were so kind and wonderful when they delivered and put my furniture together. All such great people! I highly recommend this store!

Response from the owner: We're overjoyed to hear about your experience! Thank you for appreciating the craftsmanship of your kitchen table and buffet, and for the shout-out to Curt and our team. Your recommendation means the world to us. We're here for you anytime and can't wait to serve you again!

Jeff Little

Very easy to work with. Customer service through the the purchase was excellent.

Response from the owner: Thanks for the feedback and review. It was a pleasure working with you as well.

Judy Welsh

If you want high quality furniture, I suggest to take a look at the Kings Amish Furniture showroom. You will find something! I did - and I wasn't looking, just visiting the store! I really like the 2 recliners and love seat we purchased. Ask for Terry! She can answer any question and if she doesn't know, she'll look it up or find out for you!!!!

Response from the owner: "Thank you for your wonderful review! We're so glad you found the perfect recliners and loveseat at our showroom. Terry and the team are always here to help. Enjoy your new furniture, and we hope to see you again soon!"

Dennis Whitehead

We purchased a kitchen table and 4 chairs from Kings Amish Furniture in Intercourse PA. The craftsmanship, quality and appearance is absolutely "Pristine". The wood quality and grain is amazing. This handmade furniture is worth every penny and the 2 to 3 month lead time is well worth the wait. We will be going back to buy a TV entertainment stand very soon. Our sales person Curt did a fantastic job of helping select the options and making sure it was all correct when our order was placed. He was extremely helpful and patient with us.

Response from the owner: "Thank you for sharing your experience with us! We're thrilled to hear you're pleased with the craftsmanship and quality of your kitchen table and chairs. Your kind words about the wood quality and Curt's service mean a lot to us. We look forward to helping you find the perfect TV entertainment stand on your next visit. See you soon!"

Rebecca Nelson

I've purchased several furniture pieces from King's and they are second to none. Quality is outstanding and the service incredible. I keep returning for more. Highly, highly recommended.

Response from the owner: "Thanks for your loyalty and high recommendation! We're thrilled you love our furniture and service. Can't wait to see you back for more!"

Sherry Mauch

I highly recommend Kings Amish Furniture! The quality of the furniture exceeded our expectations. It’s beautiful and expertly made. We truly appreciated the personal attention and knowledgeable staff. The delivery was professional and everything arrived in perfect condition.

Response from the owner: "Thank you for the high recommendation! We're so glad to hear the quality exceeded your expectations and that our team made your experience memorable. Enjoy your beautiful furniture, and we're here whenever you need us next!"

Jeff Stevens

I customized a desk and I got exactly what I asked for. Person at store was really helpful choosing the type of wood I wanted for a master desk and the stain, type of cut of wood. The desk is completely solid and very well made.

Response from the owner: "Thrilled to hear you got the perfect custom desk! We're glad our team could assist in selecting the ideal wood and stain for your masterpiece. Enjoy your solid, well-made desk, and we're here for any future custom needs!"

Matt Endrik

We special ordered a book shelf/toy box. Curt and his team were very accommodating. They made it in less time than we expected. The furniture was of great quality and looked perfect. We would definitely order from Kings again.

Jim Bielefeldt

We have been shopping at Kings for many years and have never been disappointed. We just purchased a new bed and dresser and cannot be more pleased. Kurt and the other sale staff are excellent and go above and beyond to help you out! We look forward to our annual trip to Lancaster, PA area and we always stop at Kings to see what wonderful additions we can add to our home. Oh, and the delivery team went above and beyond with the delivery service! Cannot be more pleased with this experience.

sterling dougherty

Hi Terry,We are thrilled with the bed. The cherry stain and craftsmanship are exactly what we hoped and expected. Working with you and the delivery company was easy and flawless. We are so happy we stumbled upon Kings Amish Furniture Showroom while in Intercourse, PA. Please share these pictures with Jovelene and Kurt.Thank you!Very happy customers,John and Sterling Dougherty

Dominick Porrini

My experience shopping at Kings Amish Furniture was great. I’ve spent months looking at multiple furniture stores for a bookcase. Kings Amish furniture had exactly what I was looking for.The price was very reasonable and the quality is top notch! Great customer service during the whole process.I would definitely recommend Kings Amish Furniture!

Response from the owner: Thanks so much for the positive feedback. It was a pleasure working with you. - Mike -

Donna Hlavacek

After an extensive search for a unique bed that fit my style preferences, I found Kings. The bed on the showroom floor was very close. I requested some custom modifications, in consultation with the craftsman. It was just delivered and set up and I could not be more pleased.Terry and Mike, you met your 3 legged stool objective of quality, price and service.

R M

Mike was extremely professional and courteous as we were looking for specific furniture and color combination. He took the time to get answers to all my questions. What I appreciated most was the fact if he did not know the answer, he would say so and get me the answer instead of trying to say anything. Once we decided on making the purchase, Mike reached out to manufacturer to give us a timeline for production and shipping. He notified me when furniture was done and being prepared for shipment. Once delivered, he emailed and called the following day to follow up to see if we were happy and satisfied. Needless to say, we are extremely happy and satisfied with everything. From Mike to the delivery guys to the actual furniture. Top notch all the way. I whole heartedly recommend Kings Amish Furniture. Thank you again Mike.

P B

We bought a bedroom set from Kings Amish Furniture. (The Versailles set made by Millcraft) and it was delivered a few weeks ago.It is stunning and so glad we bought here. No veneers. No particle board.Sure, it costs more than standard stores where everything is mass produced and you’re lucky if it’s even made in the USA. but with this it’s all solid wood and quality that’s worth paying for.We we able to choose the type of wood such as maple, cherry, etc and then choose from multiple shades of stain and the hardest part was choosing knobs/pulls. Terry was wonderful, and helped us narrow down our choices, but not at all in a pushy way. She was so patient with all of my questions. I was never made to feel rushed into making a decision.I was worried that the pieces would get bumped or scratched while being installed.Cody and Lamar gave us impeccable delivery service that day with careful attention to every detail. Every piece was carefully carried in while wrapped in quilted mover’s blankets, and set exactly as we desired. It was all wiped down and we were given instructions on how to care for it, along with a starter set of cleaner and polisher. I could not have asked for more.If you’re looking for quality furniture and you miss the way things used to be made, stop in at Kings Amish Furniture. You wont regret it. It is well worth the wait.

Ken P.

High quality workmanship on all items. Not cheap, but it's worth it for the quality.

Response from the owner: Thanks Ken, We appreciate your feedback.

D. R.

How much is quality worth? High prices but nice furniture!

Response from the owner: Thanks Daniel for the review and feedback.

Amy Eyre

Fantastic experience all the way around. From the moment you walk in the store to the moment your furniture is delivered the service is exceptional. I have never seen higher quality furniture. Everyone you meet is easy to work with and is extremely knowledgeable about the furniture. I am so happy with my purchase!

Response from the owner: Thanks so much for the review Amy. You were a pleasure to work with. Let us know if we can help with anything in the future. -Mike-

Kati Jarve

My husband and I went to several stores in Lancaster looking for furniture. We ultimately purchased from Kings Amish and couldn't be happier. The furniture is beautiful and exceeded our expectations. It took approx. 6 months for our pieces to arrive, but it was well worth the wait. Terry made the process so easy and kept us informed along the way. We will definitely return to Kings Amish for any future furniture purchases.

Response from the owner: Thanks so much for your review Kati, Wish you all the best and if we can be of further help in the future please let us know.

Ericka Doyle

There furniture is stunning and well made. The staff are very friendly.

Response from the owner: Thanks so much for your feedback, we really appreciate it.

5 Stars!

We ordered balcony gliders for our deck with a table, two balcony Adirondacks and a side table. We got the gliders and table very quickly but because it was so cold out yet, we put them together in the living room of our lake house. The cats have taken them over! The gliders are beautifully made as well as sturdy. So happy with our decision. Thank you Jennifer and Terry.

Rebecca Champlin

5 Stars!

Great find when visiting kitchen kettle. Have never been so excited to see such beautiful and well made furniture. Still have my eye on bedroom and dining room furniture in future. And live what I currently have. My mattress is a big hit with visitors. Best night sleep in years they say. Service is professional, very detailed and friendly staff. Soon I’ll complete another room I hope. Thanks for being exceptional. Terry and Curt are to be commended for service above and beyond See you soon!!

Drema Shireman

5 stars!!

We purchased two full bedroom sets and are extremely happy with our purchase.
You all were wicked awesome. Everyone was great, very kind and helpful. The whole process went smoothly. Austin and Eric the young men did an outstanding job delivering the furniture no problems, and drove all the way to New Hampshire for our delivery. We are all so very happy with the service. I would highly recommend this company to anyone that I know and even don’t know. It was much worth the trip to take for a long weekend to personally be able to see the beautiful furniture and to have the time and be able to experience the beauty of your community and the wonderful people who live there, everyone is so nice.
We will be back soon for another weekend trip looking for a coffee table and side tables. Will be looking forward to dropping in to see you.
5 stars all the way

Debbie Cobbett

I am in love with my beautiful bedroom furniture! The experience was top notch from start to finish. Terry was a delight to work with. She answered my numerous questions and had patience with all my indecisiveness! My bed was custom made from a picture and it is exactly what I wanted. The quality of the furniture is excellent and timeless. Delivery of the furniture was wonderful. The crew was respectful, on time and knowledgeable. I highly recommend King’s.. thank you!

Jenn G

Cannot say enough about the customer service - the staff reached out to us with updates and confirmations; the delivery was as promised and on time; price and quality over the top - it truly was a pleasure doing business with this company. Highly recommend

William Lex

Today, I received my custom designed desk and two bookcases. And thanks to Terry's patience, guidance and hard work, I am extremely pleased with my new furniture. This entire purchasing experience was easy and painless; to include the furniture delivery and set up in my office. I would highly recommend Kings Amish Furniture.

Joe Klimavicz

Our new live edge coffee table arrived today. It is absolutely beautiful and is a statement piece in our living room! This is the second piece of furniture we purchased from Kings Amish Furniture, and we will definitely purchase our kitchen table from them in the future. Additionally, the customer service is excellent. Terry is the best! The delivery guys were also respectful, taking their shoes off because of the snow and salt outside. Thanks for always providing top notch furniture and care!

Lauren

I have bought lots of furniture with Mark and/or Terry over the years. There customer service has always been top notch! We have had several pieces custom built and the products are even better than we could have imagined. I will definitely continue to shop at Kings for all my future furniture needs. The picture is for a custom built table that is 48'W x 144"L. Sondra St.Romain Louisiana

Sondra StRomain

I ordered 4 Luxcraft outdoor chairs from Curt on Friday and they delivered on Tuesday in NC. Curt followed up with a phone call to let me know they delivered. Great customer service. Thank you!

JS Lombardo

Jim Bielefeldt

Terry is the best!! She is very knowledgeable about the furniture We purchased the Manhattan loveseat for our home on wheels. What a difference quality furniture makes when relaxing. Louise & Andy Kreuter

Louise & Andy Kreuter

We ordered the Eminence Sleigh Bedroom set last August,it was delivered last week.Beautiful wood and the workmanship is second to none.Our sales lady Terry was very helpful and professional and help us every step of the way.We highly recommend Kings Amish Furniture..

Bob and Cathy Waller

Terry is an exceptional salesperson. Very helpful addressing all of our questions. Our furniture was delivered much earlier than we anticipated. Erik and Kody took great care with the delivery of our dining table and chairs. Friendly plus explained how to care for the new furniture. Thank you.

Mark Beckman

We came to Lancaster to replace a bedroom set. After looking online at a few stores and communicating via emails, we spent the weekend shopping at the local stores and finally came to King's. The entire experience was exceptional. From custom designing a dresser to helpful suggestions, it was a unique experience. The furniture was recently delivered and far surpassed our lofty expectations. I can't say enough great things about the entire team.

Richard Stern

Amazing experience at all points from sales to delivery. Everyone I’ve met is so nice and knowledgeable about the furniture. You can definitely tell that they care about every customer. The furniture is of the highest quality and craftsmanship that I have ever seen. Highly recommend stoping in if you are in the market for furniture!

Amy E.

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