White Glove Delivery

At King’s Amish Furniture we want you to have the best experience possible! Over the years we have learned that one of the biggest hassles of buying new furniture is getting it home, and in pristine condition. That’s why we offer our customers FREE 100 Mile Furniture Delivery on orders $1000 or more:

• Free Delivery up to 100 miles on our trusted white-glove delivery partners schedule. Typically deliver all over the east coast every 2 weeks.
• After 100 miles it’s $4.00 per mile one way.
• To be able to have Free/affordable delivery cost we appreciate you working with the Transport Company with their time
  schedules as much as possible.

At King’s Amish Furniture we strive for 100% customer satisfaction. Period.

Quality and customer satisfaction is very important to us. We always
strive to make the customer happy.

For many years we promised verbally to take good care of our customers. We now want to make a formalwriting so that you can know what to expect.

Wood of course is a product of nature. So we ask that you take a look at our page on how to care for your products so that some of the following situations can be avoided. Quality and customer satisfaction is
very important to us. We always strive to make the customer happy.

If your furniture would happen to break due to a builder defect we will repair or replace the furniture with no cost to you.

If the furniture happens to break due to a non normal use or abuse to the furniture we can repair it but there will be a repair fee.

If you purchase a mattress and don’t like it we ask that you do a 60 day sleep trial. If you prefer to try another one we will give you a 100% in store credit for another mattress. If you decide to purchase one elsewhere we will credit you 80%.

For our sofa warranty the frames are guaranteed for life. The compression warranty is a 5 year warranty allowing no more than a 1/2″ compression. There is also a 5 year warranty on all electrical components.

If you receive your new furniture and it just isn’t what you had thought it would be, we allow you to return it in “new” condition within fourteen days. If the delivery men have already left you are responsible for the cost to get it back in “new” condition to our warehouse (Approximately $4.00 per mile one way). We will give you an 80% refund so that you can go buy a piece that you like better
elsewhere, or 100% in-store credit to rebuild another piece.

WHAT WE DO FOR YOU
We believe our 100% Satisfaction Guarantee may well be the best in all of the Amish Furniture World. And we created it this way so that you can be confident in buying your Amish Furniture at Kings Amish Furniture.
100% In-Store Credit.

If you buy a piece of furniture and if for any reason you aren’t thrilled with the Furniture, we will give you 100% in-store credit.
What This Includes.

So if there is a mistake/misjudgment when choosing the stain color, wood type, or style and you return your Brand New Undamaged Furniture within 7 days we will rebuild the piece of furniture again so that you get exactly what you want.

WHAT YOU CAN DO FOR US
Cover the Return Delivery.
You, the customer will need to cover the cost of return shipping.
Be Certain Before You Order:

If after ordering you get “cold feet” about your custom ordered Amish Furniture, we ask that you quickly call us to see if it is possible to still cancel your order. If it’s beyond 7 days from the order date typically we cannot cancel the order. In this case, we can give you 75% Cash Back of your deposit or the full 100% deposit for in-store credit for any other items that you may choose.

Damage on Furniture: We do our very best to deliver your furniture in pristine condition. In the event of damage/stain rub off we will touch upon delivery.

All outdoor furniture ships free in the United States (in the lower 48 States).  For returns on poly furniture- we will replace broken/damaged pieces.  If a customer is unsatisfied due to color or comfort we will refund in full, minus the shipping fees. Most outdoor furniture pieces require some assembly.